Quality Policy

In recent years much has been written and discussed nationally and internationally concerning quality.  Our success and even survival demands that we deliver error-free services and products to our customers.  Quality is not always easy.  It takes determination, education, and a clear process of implementation.  It also requires a change in the way we think.  This change starts with senior management, and permeates the organization through education and a common language.  Results may not happen immediately; rapid gains can be achieved early, but the overall quality process never ends.

"The Amber Group will deliver competitive error-free services and products to our customers on time, every time."

Quality Improvement in the company is built on getting everyone to "Do It Right The First Time" (DIRFT).  We have the people, the facility and the knowledge to make it all happen.  The last, but most essential ingredient is the commitment.  By this statement the ownership of The Amber Group is committed to quality as a top priority.  We expect no less from all employees.

-Dennis Delamore

Managing Partner